TERMS & CONDITIONS

Please read the following carefully. Your use of the Navy DXB website (“https://navydxb.com/”) and purchase of the products (or services) (“Products”) on it means that you agree to these terms and conditions (“Terms”).

 

We may revise these terms and conditions at any time by updating this page. You should check the Website from time to time to review the latest updated current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.

Shopping with Navy DXB

We will take all reasonable care to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Website.

 

“United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law. We accept Visa, Mastercard and American Express. Right now, we accept payment in United Arab Emirates Dirham only. We will not trade with or provide any services to OFAC and sanctioned countries. Customer using the website who are Minor/under the age of 18 shall not register as a User of the website and shall not transact on or use the website. Cardholder must retain a copy of transaction records and Merchant policies and rules. User is responsible for maintaining the confidentiality of his account.

 

You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process, you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered. The fact that you receive an automatic order acknowledgement does not necessarily mean that we will be able to meet your order.

 

Our acceptance of an order takes place when we dispatch the order. We will send you a dispatch confirmation by email. When we dispatch the order the purchase contract will be made even if your payment has been processed prior to dispatch, unless we have notified you that we do not accept your order or you have cancelled your order.

 

We reserve the right to refuse an order when we cannot obtain authorization for your payment, NAVY DXB or any of our partner services suspect fraud, if there has been a pricing or product description error, if you do not meet any other eligibility criteria set in our terms and conditions.

Discounts & Promotional Codes

Promotional codes and discounts unless otherwise stated only one code may be used per person per transaction, any orders stacking discounts maybe cancelled without notice. Unless otherwise stated codes expire within 1 month of first release and/or publication. We reserve the right to cancel and promotional code for any reasons without notice.

Information about us

Our website www.navydxb.com and NAVY DXB is a brand licensed and operated in main land) (‘we’, ‘our’, ‘us’). We are registered in UAE under license number 847307.

Please note your use of the website does not grant you any rights to use our trademarks. In addition to this, the content of this website and the products, designs and associated items, including, but not limited to, text, graphics, photos, video, sounds and arrangements all fall under the banner of NAVY DXB and are property of Digitee Apparel. Such items will not be replicated or used without out prior consent.

Availability

All products are subject to stock availability. We will inform you as soon as possible if all the products in your order are not available and we will cancel your order. If only some of the products in your order are available this will be explained in your acceptance and dispatch email. If you pay by credit or debit card we will not charge you for products which are not available.

Ordering errors

You are able to make changes to your order up to the point at which you click the Place Order button at checkout.

In the unlikely event where there may be errors in pricing information such as cases when the price of an item is not displayed correctly, we reserve the right to refuse or cancel the order. In such an event, we will contact you about your order and send out a notification of the cancellation.

Returns and Refunds

In the event the User wishes to return a Product, they may do so only under the following circumstances, and within three (3) to four (4) days of receiving the Product at the designated delivery address:

  • the Product has a manufacturing defect;
  • you no longer want the Product and it is still in its original packaging with all seals intact, if any;
  • the Product was damaged during shipping;
  • the Product is not the same as the one in your Order; and/or
  • you want to exchange the Product for another, in which case, the shipping and delivery costs for such exchange shall be borne by NAVY DXB;

 

For any other situation, please contact our customer service who will be able to assist you based on your specific inquiry and/or complaint.